Changes between Version 11 and Version 12 of TroubleshootingWindows


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Timestamp:
05/25/18 12:37:13 (7 years ago)
Author:
admin
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  • TroubleshootingWindows

    v11 v12  
    1818If you continue to have problems installing !WorldPainter using one of the installers, you can try one of the installerless archives. You can find links to those on the same page where you downloaded the installer. Note that that won't work if the problem is using a custom theme on Windows though!
    1919
    20 == !WorldPainter won't start ==
     20== !WorldPainter won't start or is not usable any more ==
    2121
    22  * If you made a change (such as installing custom brushes or a plugin, or changing a preference) and now !WorldPainter won't start any more, try using [SafeMode WorldPainter Safe Mode]. It will allow !WorldPainter to start again, allowing you to undo the change you made, or confirm that the change was what caused the problem so you know to undo it.
     22 * If you made a change (such as installing custom brushes or a plugin, or changing a preference) and now !WorldPainter won't start or is not usable any more, try using [SafeMode WorldPainter Safe Mode]. It will allow !WorldPainter to start and operate again, allowing you to undo the change you made, or confirm that the change was what caused the problem so you know to undo it.
    2323 * It is possible you made some kind of modification to the preferences that cause it to no longer start, for instance setting the default size larger than you have memory for. Try resetting the preferences by deleting the !WorldPainter configuration file ({{{%APPDATA%\WorldPainter\config}}}).
    2424 * You may have so many custom brushes installed that !WorldPainter runs out of memory. The custom brushes are in {{{%APPDATA%\WorldPainter\brushes}}}, so if you have very many brushes in there, try culling them.
    2525 * It is possible that a custom Windows theme is triggering a bug in Java and preventing !WorldPainter from starting. Try checking "Disable visual themes" on the Compatibility tab of the !WorldPainter shortcut properties, or if that does not work, resetting the Windows theme to the default altogether.
    26 
    27 == !WorldPainter is not usable ==
    28 
    29  * If you made a change (such as changing the visual theme or hardware accelerated painting method) and now !WorldPainter isn't usable any more, try using [SafeMode WorldPainter Safe Mode]. It will allow !WorldPainter to start again, allowing you to undo the change you made.