Changes between Version 22 and Version 23 of TroubleshootingWindows


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Timestamp:
07/16/22 15:44:55 (2 years ago)
Author:
admin
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  • TroubleshootingWindows

    v22 v23  
    77Assuming you have actually got Java installed, the problem is probably that it is the wrong word size (number of bits).
    88
    9 On 32-bit Windows you should be using the 32-bit version of !WorldPainter (it should have `_32` in the file name of the installer), and the 32-bit version of Java. You can download 32-bit Java [[https://www.worldpainter.net/links/jre-win-32|here]] (pick the file ending in `-i586.exe`).
     9On 32-bit Windows you should be using the 32-bit version of !WorldPainter (it should have `_32` in the file name of the installer), and the 32-bit version of Java. You can download 32-bit Java [[https://www.worldpainter.net/links/jre-win-32|here]].
    1010
    11 On 64-bit Windows, you should be using the 64-bit version of !WorldPainter (it should ''not'' have `_32` in the file name of the installer), and the 64-bit version of Java. You can download 64-bit Java [[https://www.worldpainter.net/links/jre-win-64|here]] (pick the file ending in `.exe`).
     11On 64-bit Windows, you should be using the 64-bit version of !WorldPainter (it should ''not'' have `_32` in the file name of the installer), and the 64-bit version of Java. You can download 64-bit Java [[https://www.worldpainter.net/links/jre-win-64|here]].
    1212
    1313You should always be using the version of Java installed in `Program Files` (not `Program Files (x86)`). On 64-bit Windows, 32-bit Java is installed in `Program Files (x86)`, and is the wrong version.