Changes between Version 6 and Version 7 of TroubleshootingWindows
- Timestamp:
- 05/25/18 11:41:56 (7 years ago)
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TroubleshootingWindows
v6 v7 5 5 == "Could not find Java on your computer" == 6 6 7 Assuming you have actually got Java installed, the problem is probably that it is the wrong word size (number of bits). On 64-bit Windows, you should be using the 64-bit version of !WorldPainter (it should not have `_32` in the file name), and the 64-bit version of Java. You can download 64-bit Java [[http://www.oracle.com/technetwork/java/javase/downloads/jre9-downloads-3848532.html|here]] (pick the file ending in `.exe`).7 Assuming you have actually got Java installed, the problem is probably that it is the wrong word size (number of bits). On 32-bit Windows you should be using the 32-bit version of !WorldPainter (it should have `_32` in the file name), and the 32-bit version of Java. You can download 32-bit Java [[/links/jre-win-32|here]] (pick the file ending in `-i586.exe`). On 64-bit Windows, you should be using the 64-bit version of !WorldPainter (it should ''not'' have `_32` in the file name), and the 64-bit version of Java. You can download 64-bit Java [[/links/jre-win-64|here]] (pick the file ending in `.exe`). 8 8 9 9 == I can't install !WorldPainter ==